Privacy policy

Effective Date: September 25, 2024

Welcome to [RUEGO Energy Equipment Co., Ltd] (hereinafter referred to as “the Website”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and relevant laws and regulations. Please read the following privacy policy carefully to understand how we collect, use, and protect your information.

1. Information Collection
   We may collect the following types of information:
   1.1 Personal Identification Information
   When you submit inquiries, register an account, or contact us through the Website, you may provide the following information:
   • Name
   • Email Address
   • Company Name
   • Position
   • Phone Number
   • Address
   • Other personal information you voluntarily provide
   1.2 Non-Personal Identification Information
   We may automatically collect some non-personal information, including but not limited to:
   • Browser Type
   • Operating System
   • IP Address
   • Access Date and Time
   • Browsing History and Pages Visited
   • Device Type and Information
2. Information Use
   The information we collect may be used for the following purposes:
   • Processing Inquiries: To respond to your inquiries, requests, or other services.
   • Customer Support: To provide assistance and support to resolve your issues.
   • Marketing: To send you information about products, promotions, and news that may interest you.
   • Website Optimization: To analyze user behavior to improve website functionality and user experience.
   • Compliance Requirements: To adhere to legal and regulatory requirements.
3. Legal Basis
   Under GDPR, the legal bases for processing your personal information include:
   • Consent: You have explicitly consented to our processing of your personal information.
   • Contract Performance: Processing your information is necessary for the performance of a contract with you.
   • Legal Obligation: We need to comply with legal obligations.
   • Legitimate Interests: Processing your information is necessary for our legitimate interests and does not override your rights.
4. Information Protection
   We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure, including:
   • Using encryption technology to protect sensitive information in transit.
   • Limiting access to personal information to authorized personnel only.
   • Regularly reviewing our security procedures to enhance information protection.
5. Information Sharing and Disclosure
   We do not sell, trade, or lease your personal information to third parties. We may share your information in the following circumstances:
   • Legal Requirements: When required by law or in response to legal processes.
   • Protection of Rights: To protect our rights, privacy, and security.
   • Service Providers: Collaborating with third parties that provide services to help us operate the Website and business, provided these third parties comply with our privacy policy.
6. International Data Transfers
   If we need to transfer your personal information to countries outside the EU, we will ensure appropriate measures are taken to provide the same level of protection for your information.
7. User Rights
   Under GDPR, you have the following rights:
   • Right of Access: Request access to your personal information that we process.
   • Right to Rectification: Request correction of inaccurate or incomplete information.
   • Right to Erasure: Request deletion of your personal information (where legally permitted).
   • Right to Restrict Processing: Request restriction of our processing of your personal information.
   • Right to Data Portability: Request transfer of your personal information to another data controller.
   • Right to Object: Object at any time to our processing of your personal information based on legitimate interests.
   • Right to Withdraw Consent: If we process your information based on consent, you have the right to withdraw that consent.

To exercise any of the above rights, please contact us using the information below.

8. Changes to the Privacy Policy
   We may update this privacy policy from time to time. We will publish the revised policy on the Website and update the effective date. Please check this policy regularly for the latest information on our privacy practices.
9. Contact Us
   If you have any questions or concerns about this privacy policy or wish to exercise your rights, please contact us:
   • Email: admin@ruegoglobal.com
   • Phone: +0086 135 1668 0285
   • Address: No. 77, Dapan Road, Dalingshan Town, Dongguan City, Guangdong Province, China

Thank you for visiting our Website. We look forward to providing you with quality services.